FAQ - Eva Lola
Eva & Lola is intended for fashion professionals only having at least one physical point of sale. In order to access the prices of the dresses, you must create an account with your VAT number in order to validate your registration as soon as possible.
Unfortunately no, our site is only reserved for professionals registered with the chamber of commerce in their region.
If it is possible for you to come, we invite you to go directly to our showroom to familiarize yourself with the different qualities, colors and collections in our catalog. Furthermore, it is not possible for us to send samples.
The minimum purchase on our online sales site is € 100 excluding tax. This minimum purchase applies to your entire order.
Until payment of your order, the products are not reserved. Even added to your cart, their availability may vary. In case of out of stock, they will be automatically unavailable to finalize your order.
Except exceptional discount, the prices displayed on the site are identical to the prices that we sell our dresses in our showroom.
Items are generally sold in packs (colors / size variations), and quantities cannot be changed. We invite you to use the filters provided to display the colors and variations that correspond to your needs.
The prices displayed on the site generally correspond to the price of a product package with a variation of color and sizes. You will be able to see the unit price on the page of each product.
The Eva & Lola website is a marketplace for fashion professionals. The site is not open to the public or to individuals. In order to ensure the protection of our professional buyers, we make every effort to monitor each request for access to our site.
If none of our carriers are available for your country, we suggest that you make your order available in our showroom. You can use a carrier, or tell us your usual carrier, who will take charge of your order as well as the costs. If you do not have a carrier, do not hesitate to contact us before or after the validation of your order, and we will do our best to find you a carrier.
The majority of products, with color variations, are in physical stock in our various storage locations and can be shipped within 24 / 48h after your order. In exceptional cases, certain products are placed in stock before their physical availability. The availability date will each time be indicated on the product sheet, just below the name of the product
If your billing address is different from the address of your point of sale, you can add another address for delivery. When you place your order, in the 'addresses' menu you can click on 'The billing address differs from the delivery address' just below your address. At the top you will have your delivery address and at the bottom your billing address. In order to respect our conditions of sale these addresses must be in the same country.