Privacy Policy
The confidentiality of your personal data
Eva-Lola.com is fully committed to protecting the privacy of visitors to our Web site and our customers. Members of the team Eva-Lola.com themselves are clients of other websites and fully understand the importance and confidentiality on the Internet. We do not disclose information about our customers to third parties unless necessary, particularly in order to provide a service - for example, to arrange the shipment of a product, make bank checks or security conduct research and studies on clients, or when you have given us your express permission to do so.
your Consent
We promise not to give your name, address, email address, information about your credit card or personal information to third parties without your permission, but we can not be responsible or held liable for actions committed by site third parties from which you can be connected to the Website of Eva-Lola.com or been directed to him.
Eva-Lola.com receives a certain amount of personal data due to your use of the Website services. This information includes your name, address, email address, gender, payment information, and date of birth. This information is collected to enable us to process orders, to communicate with you about your orders and your account to manage our records, improve our sites, prevent and detect fraud and allow third parties to provide technical services , logistic or other on our behalf.
We may share your information with other companies of Eva & Lola Group and with third parties that provide services on our behalf (such as delivery companies, payment processing companies or companies providing IT services) . This information is provided to them and to enable them to provide these services and may not be used for any other purpose. We require all third parties with whom we share personal data to treat them with the utmost confidentiality and in accordance with applicable laws.
We may also share your personal data in the manner required by law or to implement our Terms & Conditions.
Login via social networks
When you log in Eva-Lola.com using an account on a social network (eg. Facebook or Google+), we receive information from your basic profile that is publicly available. This information may include your ID used to identify you with social media, your names, networks, (or "circles") and sex. Depending on the platform of social network you use to sign in, we can get your email address, a list of your friends or people that follow you and your profile photo and / or cover photo.
Any personal information received by Eva-Lola.com in this way will be treated in accordance with the terms of this Privacy Policy. Any information collected because of your connection via a social network will be used for the needs of functionality and for analysis of the Website. No information obtained as a result of your connection via a social network will be used for marketing purposes except with your consent.
Payment Information
You can choose to save your payment details with Eva-Lola.com so that your payments are facilitated. This information will be stored securely by us and if you want to change or delete this information from your account, you can do it in the "My Account". If you have questions regarding the preservation of your payment information, thank you to send an email to serviceclients@eva-lola.com.
Communications and Marketing
If you have made a purchase on our website, we will occasionally keep you informed of our new products, news and special offers by email, postal mail and telephone about products or services similar to products or services that have the subject of your order. You will also have the opportunity to receive communications from us or from selected third parties when you become a member of Eva-Lola by checking the box provided for this purpose.
All members of Eva-Lola.com have the opportunity to opt out of receiving marketing communications from us and / or selected third parties. If you wish to stop receiving communications from us and / or selected third parties, you may do so by going to the website Eva-Lola.com under the heading of "Your Account" after you have registered and identified. You can also click on the "unsubscribe" displayed in each email that we will send to you.
Cookies
A cookie is a small file that is sent to your computer, your phone or other device when you visit a website and will recognize your device during future visits. This type of program performs various tasks such as recognition of your preferences or chosen products. It helps you improve the way you take advantage of the Website and makes sure that the ads and offers that you see online correspond better. These cookies may be divided into four categories, each of which is described below:
1st category: Strictly necessary cookies
These cookies are essential for the Website to provide you the services you have requested as to summarize the products placed in your cart.
2nd Category: Cookies performance
This type of cookies collect anonymous information about how people use the Web site and data are merged with others to enable us to improve the functioning of the Website. For example, we use the Google Analytics cookies to help us understand how consumers arrive on our Website, surfing or using the Website and highlights the areas where we can improve things, such as navigation, the experience of control and marketing campaigns. Data stored by these cookies never include details of personal information from which your identity can be established.
3rd Category: Cookie features
Cookies help keep the choices you have made such as language, the search parameters such as size, color and product line. These cookies can then be used to make you enjoy a more relevant experience with your choices and make visits to the Website more suitable and enjoyable. This information is also merged with other users, on an anonymous basis, to allow us to improve the functioning of the Website. For example, our "Saved Items" feature uses a cookie to keep the reference product that you wanted to keep when you surfed the Web site.
4th Category: Cookies Cookies or Target Advertising
These cookies collect information regarding your internet search habits so that advertising is appropriate for you and your interests. They allow to remember the websites you've visited and this information is shared with other parties such as advertisers.
The website statistics
We may disclose aggregate, anonymous statistics about the number of visitors of the Website or number of purchases, information requested from us by our investors. We use an independent company specializing in statistical studies and research that collects on our behalf, data about visitors to this Site, by using cookies and code embedded in the Website. Cookies and the embedded code used to obtain statistical information on the number of visits to each page of the Site, the playback time of each page on the routes chosen by the visitors, as well as data on parameters use of visitors and other general information current. Eva-Lola.com uses and stores this information, as well as those obtained by cookies used on the Website, to improve services to our users. You can get more information about obtaining this information and its use by contacting us here.
Protecting Your Security
We may have to use personal information in order to conduct audits against fraud. The personal information you have provided may be passed to a credit reporting agency or prevention against fraud that will store this information. This is a simple identity verification. No credit check is done and your credit rating will remain unchanged.
The transfer of your personal data
The personal data we collect from you may be transferred and stored outside the European Economic Area ("EEA"). They can also be processed by staff working for Eva-Lola.com, or for one of our suppliers located outside the EEA. This treatment method allows for example to process your orders, to process your payment or provide services to you.
Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data, but we are not able to guarantee the security of data transmitted to our Website. And any transmission is at your own risk. Once received your information, we will use strict procedures and security features to prevent unauthorized access to your personal information
Disclosure of your information
We may disclose your personal information to any company belonging to our group. We also may disclose such information to third parties:
- If Eva-Lola.com sell or buy a business or assets;
- If Eva-Lola.com or substantially all of its assets are acquired by a third party. In this case, personal data about our customers could be one of the transferred assets;
- In the event that we are obliged to disclose such information or share your personal data in order to comply with a legal obligation, to enforce or apply our conditions, or to protect the rights, property, or Eva-Lola.com safety, customers or others. This disclosure includes exchanging information with other companies and organizations to enforce the rules on protection against fraud and credit risk reduction.
Site owned by others
Our Website may contain links to and from the internet sites of the members of our network of partners, advertisers and third parties. If you follow a link to any of these websites, please note that they each have their own policy on personal data protection and our responsibility will not be engaged on these policies. Please check these policies before you submit any personal data to these websites.
Verify your information
If you want to check the personal information you have provided to Eva-Lola.com, you can do so by contacting us via the email address or the address mentioned below. Because of our security procedures, we may ask for proof of your identity before disclosing such information. This evidence consists of your e-mail address and password requested during registration. This information should be treasured because you will be responsible for all action we may take in response to a request from a third party using your email address and password. We recommend that you do not use the feature of your browser to remember passwords because it allows others using your computer equipment to access your personal information.
Contact Us
You can also write to us at:
Eva & Lola
72 rue de la coq hedge
building 253
93300 Aubervilliers
France