Privacy policy

Privacy Policy – EVA & LOLA

SASU EPSILONN – B2B

Last updated: 01/11/25

1. Preamble

This Privacy Policy explains how EPSILONN processes the personal data of professional users of the website https://eva-lola.com, in compliance with the GDPR and applicable French laws. Data protection is a fundamental priority for the company.

2. Data Collected

The following data may be collected:

  • Identity: first name, last name

  • Contact details: email, phone number, business address

  • Professional information: company name, activity, business registration number

  • Payment information (processed through PCI-DSS certified providers)

  • Order history and interactions

  • Technical data: IP address, logs, browser data

  • Social login data when using third-party platforms

3. Purpose of Processing

Personal data is used for:

  • Management of professional accounts

  • Order processing and delivery

  • Fraud prevention and security

  • Website improvement and user experience optimisation

  • Technical support via certified providers

  • Communications related to orders and contractual obligations

4. Legal Basis

Data processing is based on:

  • Performance of a contract (orders, account management)

  • Legal obligations

  • Legitimate interest (security, fraud prevention)

  • Consent (marketing, non-essential cookies)

5. Data Sharing

Data may be shared with:

  • Logistics providers (carriers)

  • Payment service providers

  • IT providers (hosting, security, maintenance)

  • Legal authorities when required

All partners are bound by strict contractual confidentiality obligations.

6. Social Login

When logging in via Facebook, Google or similar platforms, only essential public information is received (name, email, profile picture). No marketing use is made without explicit consent.

7. Payments

Payments are processed by PCI-DSS certified partners. EPSILONN never stores credit card numbers.

8. Marketing & Communications

Transactional emails are mandatory. Marketing communications are sent only with the user’s consent. Unsubscription is possible at any time.

9. Cookies

Four categories of cookies are used:

  1. Necessary cookies

  2. Performance cookies

  3. Functionality cookies

  4. Advertising cookies (require explicit consent)

Consent duration: 6 to 13 months.

10. Data Transfer Outside the EU

Transfers may occur only:

  • to countries recognised as adequate by the EU, or

  • under Standard Contractual Clauses (SCCs) compliant with the GDPR.

11. Data Security

EPSILONN implements:

  • HTTPS protocol

  • Encryption of sensitive data

  • Regular audits

  • Strict access control

No transmission over the internet is 100% secure.

12. Your Rights

You have the following rights:

  • Access

  • Rectification

  • Deletion

  • Objection

  • Portability

  • Restriction

Requests: serviceclient@eva-lola.com

13. Third-Party Websites

Some links may redirect to third-party websites with their own privacy policies. EPSILONN declines responsibility for such sites.

14. Identity Verification

Proof of identity may be required for certain data-related requests.

15. Contact

Epsilonn – Eva & Lola
70 Avenue Victor Hugo – Centre Fashion Center – Lot 68
93300 Aubervilliers – France
Email: serviceclient@eva-lola.com

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